Sosialisasi Pengembangan SDM dalam Peningkatan Mutu Pelayanan di Rumah Sakit
DOI:
https://doi.org/10.55606/jpikes.v4i2.4078Keywords:
Quality of Service, Hospital, Human ResourcesAbstract
Two important things that are now increasingly emphasized are related to the implementation of effective and efficient health services, which is a must. In improving health services that focus on patient satisfaction during treatment, highly capable, dexterous, and skilled health workers who can coordinate with each other are needed. Humans are one of the important resources in hospitals that are able to apply the functions of planning, organizing, directing and controlling various HR management tasks. Especially in the current era which demands excellence in the quality of human resources characterized by a synergy between the mastery of science and the ability to utilize information technology. The main target of this community service activity is Undergraduate Hospital Administration Study Program Students, Faculty of Health Sciences, Kusuma Husada University Surakarta as human resources who will work in hospitals and the output target is publication in a national journal of community service.
Downloads
References
Gustiana. (2022). Pengaruh pelatihan dan pengembangan karir terhadap kinerja karyawan. Jurnal Maneksi, 9(2), 44–85.
Kadir, E. (2023). Pengembangan sumber daya manusia pegawai rumah sakit tahun 2021. Jurnal Kesehatan dan Kedokteran, 2(1), 100–105. https://www.ncbi.nlm.nih.gov/books/NBK558907/
Kuruppu, C. S. K., & N., K. (2021). The impact of training on employee performance in a selected apparel sector organization in Sri Lanka. Global Journal of Management and Business Research, 13–20.
Mahfudhoh, M., & Muslimin, I. (2020). Pengaruh kualitas pelayanan terhadap kepuasan pasien pada rumah sakit umum daerah Kota Cilegon. Jurnal Ilmiah Manajemen Kesatuan, 8(1), 39–46.
Mondy, R. W., Noe, R. M., & Premeaux, S. R. (2015). Human resource management (Edisi 10). Jakarta: Erlangga.
Noe, R. A. (2020). Employee training & development (8th ed.). McGraw Hill Education.
Rum, M. R., Nursanty, & Etri, O. (2022). Analisis kebutuhan pengembangan SDM terhadap peningkatan kinerja pegawai pada masa pandemi COVID-19. Jurnal Ilmu Kesehatan Masyarakat, 11(3), 293–299.
Salami, M. M., Kencana, P. N., Apriansyah, M., Agrasadya, A., & Irawati, L. (2020). Pengembangan SDM rumah sakit dalam menghadapi era globalisasi dan persaingan bebas. Dedikasi Pkm UNPAM, 1(3), 68.
Sthapit, A., & Ghale, B. (2020). Impact of training and development on perceived employee performance: A case study of Agricultural Development Bank Ltd. People’s Journal of Management, 1(II–IV), 13–32.
Syahputra, M. D., & Tanjung, H. (2020). Pengaruh kompensasi, pelatihan dan pengembangan terhadap kinerja karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(3), 273–282.
Tejanagara, F. C. H., Rizan, M., & Handar, A. W. (2022). Manajemen sumber daya manusia rumah sakit. Bandung: Widina Bhakti Persada
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Jurnal Pengabdian Ilmu Kesehatan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
