Peran Kepala Ruangan dalam Peningkatan Kepuasan Kerja Perawat
DOI:
https://doi.org/10.55606/jpikes.v6i1.6771Keywords:
Hospital, Nurse Performance, Nursing Care, Nursing Management, Role Ward ManagersAbstract
Continuous changes in society and its environment require the nursing profession to adapt and evolve. Nursing, as an integral part of society, will become irrelevant if it does not renew itself in terms of managing and organizing its professional life. This study aims to analyze the influence of the role of the head nurse on the performance of nurses in providing nursing care. The research method used is an analytical survey with a cross-sectional approach. Data collection was carried out using a questionnaire, then analyzed with a linear regression test at a significance level of α < 0.05. The results of the analysis show that the role of the ward head has an influence on the performance of practicing nurses in providing nursing care, which includes the functions of planning (ρ = 0.007), organizing (ρ = 0.005), directing (ρ = 0.008), and supervising (ρ = 0.006). These findings indicate that the managerial functions of the ward head play an important role in supporting the improvement of the performance of practicing nurses. Therefore, it is necessary to improve the managerial skills of ward heads in managing nursing services, provide ward management training for ward heads who do not yet have certification, and develop a competency-based ward head selection and appointment policy.
Downloads
References
Alqarny, F. U., & Fatimah, M. (2024). Sumber otoritas pelaksanaan supervisi. Jurnal Serunai Administrasi Pendidikan, 13(1), 11–18.
Bage, V. P., & Sinaga, W. (2023). Pengaruh supervisi kepala ruangan terhadap kinerja perawat pelaksana di Rumah Sakit X Jakarta Selatan. Jurnal Fenomena Kesehatan, 6(1), 1–6.
Ekaputri, M., Susanto, G., Paryono, P., Kusumaningtiyas, D. P. H., Aisyah, A., Farisi, M. F. A., Naryati, N., Nur, S., & Kosim, M. Y. (2024). Proses keperawatan: Konsep, implementasi, dan evaluasi. Penerbit Tahta Media.
http://tahtamedia.co.id/index.php/issj/article/view/989
Erika. (2024). Manajemen keperawatan. CV. Azka Pustaka.
Febriani, D. F., Abadi, I. C., & Antares, F. R. (2023). Faktor-faktor yang mempengaruhi kinerja, disiplin kerja, lingkungan kerja, dan leadership communication. Jurnal Ilmu Hukum, Humaniora dan Politik, 2(2), 1–9.
https://doi.org/10.38035/jihhp.v2i2.931
Hariyanto, S., Fenriana, I., Lasut, D., Kurnia, Y., & Putri, C. K. A. (2024). Analisis dan perancangan sistem informasi pengawasan manajemen mutu sumber daya manusia. Rubinstein: Jurnal Multidisiplin, 2(2), 1–13.
https://doi.org/10.31253/rubin.v2i2.3101
Hidaya, N., Alfianur, & Handayani, F. (2021). Manajemen dan kepemimpinan dalam keperawatan. Penerbit Adab.
Hurai, R., Rokhmiati, E., Rachmawati, D. S., Susilawati, S., & Muhalla, H. I. (2024). Konsep dasar keperawatan. PT Sonpedia Publishing Indonesia.
Jauhari, N. N. S., Zunaedi, R., & Yuliyanik. (2023). Hubungan fungsi kepala ruang dengan kinerja perawat dalam memberikan asuhan keperawatan. Media Husada Journal of Nursing Science, 4(3), 157–165.
Mobalen, O. (2022). Monograf hubungan fungsi manajemen rawat inap dengan kualitas dokumentasi asuhan keperawatan. Yayasan Penerbit Muhammad Zaini.
Munir, M. (2022). Motivasi organisasi: Penerapan teori Maslow, McGregor, Frederick Herzberg, dan McClelland. Al-Ifkar: Jurnal Pengembangan Ilmu Keislaman, 17(1), 154–168.
https://ejournal.kopertais4.or.id/mataraman/index.php/ifkar/article/view/4997
Panjaitan, Y., Rahman, L. O. A., Hariyati, R. T. S., & Nur, Y. S. (2022). Optimalisasi supervisi kepala ruangan terhadap peningkatan pelayanan bermutu di rumah sakit. Journal of Telenursing (JOTING), 4(1), 197–204.
https://doi.org/10.31539/joting.v4i1.3214
Purba, R., Pratama, A. S., & Riza, S. (2025). Faktor-faktor yang berhubungan dengan kepuasan kerja perawat di Rumah Sakit TK II Iskandar Muda Banda Aceh. Jurnal Sains Riset, 15(2), 390–400.
Sofya, A., Novita, N. C., Afgani, M. W., & Isnain, M. (2024). Metode survei: Explanatory survey dan cross sectional dalam penelitian kuantitatif. Edu Society: Jurnal Pendidikan, Ilmu Sosial, dan Pengabdian kepada Masyarakat, 4(3), 1695–1708.
https://doi.org/10.56832/edu.v4i3.556
Sudjiati, E., Handiyani, H., Yetti, K., & Suryani, C. T. (2021). Optimalisasi perawat sehat dalam memberikan pelayanan keperawatan bermutu. Journal of Telenursing (JOTING), 3(1), 145–154.
https://doi.org/10.31539/joting.v3i1.2154
Wijaya, D., Girsang, E., Ramadhani, S. L., Nasution, S. W., & Karo Karo, U. (2022). Influence of organizing functions, direction functions, and planning functions on nurse performance at Hospital Royal Prima Medan. International Journal of Health and Pharmaceutical (IJHP), 2(1), 1–8.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Pengabdian Ilmu Kesehatan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
