Analisis Penerapan Manajemen Pengetahuan di Direktorat Jenderal Pengelolaah Pembiayaan dan Risiko Kementerian Keuangan Republik Indonesia
DOI:
https://doi.org/10.55606/jumbiku.v6i2.7641Keywords:
Human Resources, Implementation Barriers, Key Success Factors, Knowledge Management, Organizational SupportAbstract
Knowledge management at the Directorate General of Budget Financing and Risk Management (DJPPR) has been institutionalized through Echelon IV units within each directorate. This initiative aims to facilitate smooth inter-Echelon I rotation as part of the "KemenkeuSatu" framework, while simultaneously preserving the expertise of specialists and retiring officials. This study aims to analyze the implementation of knowledge management at DJPPR, identify existing barriers, and formulate key success factors for the future. Utilizing a qualitative descriptive method, data were collected through field observations, in-depth interviews with 19 informants, and questionnaires distributed to 224 DJPPR employees. The results indicate that knowledge management implementation at DJPPR is performing well, with an average score of 3.95. The "knowledge application and use" dimension achieved the highest score (4.23), followed by "knowledge sharing" (4.16) and "knowledge creation" (3.75), while the "knowledge capture and storage" dimension recorded the lowest score (3.68). The study also identifies primary barriers stemming from human resources, organizational support, and leadership involvement. Conversely, the key success factors include human resource aspects (awareness, competence, and a learning mindset), organizational support (governance, rewards, technology, and budget), leadership support, and cultural factors (trust and a sharing culture).
Downloads
References
Almulhim, A. (2023). The impact of administrative management and information technology on e-government success: The mediating role of knowledge management practices. Cogent Business & Management, 10, 1–19. https://doi.org/10.1080/23311975.2023.2202030
Ayana, S., Mengesha, G., Musa, P., & Negash, S. (2024). Investigating the effect of organizational culture on knowledge management across a large banking network in Sub-Saharan Africa. Journal of Global Information Management, 32, 1–32. https://doi.org/10.4018/JGIM.367443
Balusbramania, S., Al-Ahbabi, S., & Sreejith, S. (2020). Knowledge management processes and performance: The impact of ownership of public sector organizations. International Journal of Public Sector Management, 33(1), 1–21. https://doi.org/10.1108/IJPSM-05-2019-0131
Chen, H.-H., & Chiu, C.-N. (2016). The study of knowledge management capability and organizational effectiveness in Taiwanese public utility: The mediator role of organizational commitment. SpringerPlus, 5, 1–34. https://doi.org/10.1186/s40064-016-3173-6
Cristache, N., Croitoru, G., & Florea, N. (2025). The influence of knowledge management on innovation and organizational performance. Journal of Innovation & Knowledge, 10, 1–17. https://doi.org/10.1016/j.jik.2025.100793
Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68, 360–370. https://doi.org/10.1016/j.jbusres.2014.06.022
Elidjen. (2023). Knowledge management capability: Strategi membangun dan mempertahankan keunggulan bersaing dan berkelanjutan. PT Gramedia Pustaka Utama.
Farokhizadeh, F. (2013). Key success factors of knowledge management. European Journal of Natural and Social Sciences, 2(3), 937–942.
Iqbal, A., Latif, F., Marimon, F., Sahibzada, U., & Hussain, S. (2018). From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education. Journal of Enterprise Information Management, 32(1), 36–59. https://doi.org/10.1108/JEIM-04-2018-0083
Keputusan Direktur Jenderal Pengelolaan Pembiayaan dan Risiko Nomor 93/PR/2024 tentang Mekanisme Kerja Direktorat Jenderal Pengelolaan Pembiayaan dan Risiko.
Keputusan Menteri Keuangan Republik Indonesia Nomor 2/KM.11/2024 tentang Cetak Biru Manajemen Pengetahuan di Lingkungan Kementerian Keuangan.
Kohang, A., Paliszkiewicz, J., & Goluchowski, J. (2017). The impact of leadership on trust, knowledge management, and organizational performance. Industrial Management & Data Systems, 117(3), 521–537. https://doi.org/10.1108/IMDS-02-2016-0072
Laily, N., Mustika, H., Irdiana, S., Rusdiyanto, & Silalahi, M. (2024). Antecedents of knowledge management: The case of professional employees in Indonesia. Knowledge and Performance Management, 8(1), 49–62. https://doi.org/10.21511/kpm.08(1).2024.04
Lam, L., Nguyen, P., Le, N., & Tran, K. (2021). The relation among organizational culture, knowledge management, and innovation capability: Its implication for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7, 1–16. https://doi.org/10.3390/joitmc7010066
Marques, J. M. R., Falce, J. P., Marques, F. M. F. R., Muylder, C. F. D., & Silva, J. T. M. (2018). The relationship between organizational commitment, knowledge transfer and knowledge management maturity. Journal of Knowledge Management, 23(3), 489–507. https://doi.org/10.1108/JKM-03-2018-0199
Moleong, L. J. (2019). Metodologi penelitian kualitatif (Edisi revisi). PT Remaja Rosdakarya.
Nasution, H. (2015). Pengelolaan modal manusia (Human capital) (Edisi 1). USU Press.
Nazir, M. (2014). Metode penelitian. Ghalia Indonesia.
Nonaka, I., & Teece, D. J. (Eds.). (2001). Managing industrial knowledge: Creation, transfer and utilization. SAGE Publications. https://doi.org/10.4135/9781446217573
Peraturan Menteri Keuangan Republik Indonesia Nomor 141 Tahun 2024 tentang Organisasi dan Tata Kerja Kementerian Keuangan.
Peraturan Menteri Keuangan Republik Indonesia Nomor 226/PMK.011/2019 tentang Manajemen Pengetahuan di Lingkungan Kementerian Keuangan.
Rastegar, M., Arbabi, H., & Sobhiyah, M. H. (2023). The impact of organizational commitment on knowledge management processes in project-based organizations with the mediating role of employee motivation. Revista GeSec, 14, 20586–20611. https://doi.org/10.7769/gesec.v14i11.3086
Rusnadi, S., Hermawan, A., & Sumiati. (2023). Strategi optimal peningkatan kualitas layanan guru sekolah menengah kejuruan (SMK) melalui penguatan knowledge management, komunikasi interpersonal, dukungan organisasi, dan kepuasan kerja. Syntax Admiration, 4(11), 2127–2146.
Sangkala. (2007). Knowledge management: Suatu pengantar memahami bagaimana organisasi mengelola pengetahuan sehingga menjadi organisasi yang unggul. PT RajaGrafindo Persada.
Stapleton, J. J. (2003). Executive's guide knowledge management: Puncak keunggulan kompetitif. Erlangga.
Tamsah, H., Nurung, J., Nasriani, & Yusriadi, Y. (2023). Talent and knowledge management on employee performance in public organization. International Journal of Professional Business Review, 8, 1–16. https://doi.org/10.26668/businessreview/2023.v8i4.1557
Wuryaningrat, & Paulus. (2023). Manajemen pengetahuan. Expert.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Manajemen, Bisnis dan Kewirausahaan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
_001.jpg)
