Sahra Amanda Putri, et al. “The Effect of E-Service Quality, E-Trust, and Ease of Use on E-Satisfaction on the JKN Mobile Application : Study on JKN Mobile Application Users in Kolaka Regency”. Jurnal Manajemen, Bisnis Dan Kewirausahaan, vol. 5, no. 1, July 2025, pp. 251-63, doi:10.55606/jumbiku.v5i1.5468.