Predictors of Self-Efficacy in Therapeutic Communication among Novice Nurses vs. Experienced Nurses: A Study of 100 Nurses at Dr. Sudiran Mangun Sumarso General Hospital
DOI:
https://doi.org/10.55606/ijhs.v6i1.6824Keywords:
Nurtanti, Experience Level, Predictors, Self-efficacy, Therapeutic CommunicationAbstract
An overview of the object of research to are self-efficacy in therapeutic communication is a crucial competency for nurses to provide patient-centered care and ensure effective interactions during clinical practice. Differences in clinical experience can influence predictors of self-efficacy in therapeutic communication. Research objectives to analyze predictors of self-efficacy in therapeutic communication among novice and experienced nurses at dr. Soediran Mangun Sumarso General Hospital, Wonogiri. Proposed methods is A quantitative analytical cross-sectional study was conducted among 100 nurses selected using stratified proportional random sampling. Data were collected using the Self-Efficacy in Therapeutic Communication for Nurses (SETC-N) questionnaire and analyzed using multiple linear regression. Results: Predictors significantly associated with self-efficacy among novice nurses included work stress (β = −0.312, p < 0.05) and communication training (β = 0.421, p < 0.01). Among experienced nurses, organizational support (β = 0.388, p < 0.01) and empathy (β = 0.274, p < 0.05) were the strongest predictors. The total explained variance was 52.6% for novice nurses and 48.2% for experienced nurses. Conclusion: Predictors of communication self-efficacy differ between novice and experienced nurses. These findings underscore the need for targeted interventions based on experience level to strengthen communication competency.
Downloads
References
Akbar. (2023). Hubungan komunikasi terapeutik,sikap dan kinerja perawat terhadap kepuasan pasien. Jurnal of Global and Multidisciplinary, 1(4), 486–495. https://journal.institercom-edu.org/index.php/multiple/article/download/152/94/404
Al, M. (2019). Hubungan Pengalaman Lama Bekerja Perawat Dengan Self Efficacy Dalam Melakukan Tindakan CPR Di Rsud Cibinong Kabupaten Bogor. Jurnal Ilmiah Wijaya, 11(2), 51–58. www.jurnalwijaya.com;
Azhari Devi. (2024). Faktor yang berhubungan dengan Stress Kerja Perawat di Ruang Inap RSUD Pringsewu Tahun 2024. 2024(4).
Bravo, S. (2025). Organizational Support of Nurses and Professional Work Attitudes: Basis for Improvement Plan. International Journal of Innovative Research in Engineering & Multidisciplinary Physical Sciences, 13(3), 1–15. https://doi.org/10.37082/ijirmps.v13.i3.232517
Budiyanto, RATTU, A. J. M., & Umboh. (2019). Faktor-Faktor Penyebab Stress Kerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Umum Bethesda Gmim Tomohon. Jurnal KESMAS, 8(3), 57.
Cheng, Q., Liu, X., Li, X., Wang, Y., Lin, Q., Qing, L., Wei, D., & Chen, Y. (2021). Spiritual care competence and its relationship with self-efficacy: An online survey among nurses in mainland China. Journal of Nursing Management, 29(2), 326–332. https://doi.org/10.1111/jonm.13157
Enjulopi, I., Sari, V. P., & Azizah C A Fakultas, A. N. (2025). Hubungan Self-Efficacy Dengan Penerapan Komunikasi Terapeutik Mahasiswa Keperawatan Anestesiologi. Jurnal Fisioterapi Dan Ilmu Kesehatan Sisthana, 7(2), 32–37.
Enni, L., Lamri, & Diah, S. (2023). hubungan komunikasi teurapetik dengan tingkat kepuasan Politeknik Kesehatan Kalimantan Timur. Jurnal Sains, Teknologi Dan Kesehatan, 2, 195–203.
Evenblij, K., Ten Koppel, M., Smets, T., Widdershoven, G. A. M., Onwuteaka-Philipsen, B. D., & Pasman, H. R. W. (2019). Are care staff equipped for end-of-life communication? A cross-sectional study in long-term care facilities to identify determinants of self-efficacy. BMC Palliative Care, 18(1), 1–11. https://doi.org/10.1186/s12904-018-0388-z
Fatmawati, F., & Zamli, Z. (2025). Peningkatan Kompetensi Perawat Puskesmas Mehalaan melalui Pelatihan Berbasis Praktik dan Pendampingan. Jurnal Pengabdian Masyarakat Bangsa, 3(5), 2286–2290. https://doi.org/10.59837/jpmba.v3i5.2707
Gurugala, H. S. S., & Achmad, S. (2023). Pengaruh Persepsi Dukungan Organisasi Dan Tuntutan Pekerjaan Terhadap Stres Kerja Pegawai Dengan Motivasi Kerja Sebagai Variabel Mediasi. Jurnal Multidisiplin Indonesia, 2(10), 3474–3489. https://jmi.rivierapublishing.id/index.php/rp
Halim, M. R., & Wijayanti, C. D. (2022). Self-Efficacy dan Karakteristik Perawat Terhadap Penerimaan Teknologi Electronic Medical Records. Carolus Journal of Nursing, 4(2), 154–168.
Ham, H. J., & Tak, S. H. (2022). Factors Influencing Transcultural Self-Efficacy Among Nurses With Foreign Patient Care Experience. Journal of Transcultural Nursing, 33(1), 87–95. https://doi.org/10.1177/10436596211016514
Handayani, D., & Armina. (2020). Faktor-Faktor yang Berhubungan dengan Penerapan Komunikasi Terapeutik oleh Perawat pada Pasien di Ruang Rawat Inap Rumah Sakit Umum Daerah Raden Mattaher Jambi. An-Nadaa, 6(2), 1–11.
Harlina, Irwan Hadi, Lalu Dedy Supriyatna, Dewi Nur Sukma Purqoti, & Gusti Ayu Putu Intan. (2023). Pengaruh Kompetensi Komunikasi Interpersonal Perawat terhadap Tingkat Kepuasan Pasien Rawat Inap di Puskesmas. Jurnal Kesehatan Qamarul Huda, 11(2), 419–424. https://doi.org/10.37824/jkqh.v11i2.2023.536
Humairah, F., & Nursanti, I. (2024). PENERAPAN DAN ANALISIS PHYLOSOPHICAL THEORY PATRICIA BANNER “ NOVICE TO EXPERT ” PADA ASUHAN KEPERAWATAN CHF Magister Akademi Keperawatan Muhammadiyah Jakarta Article Information Article history : Keywords : ABSTRAK Kata Kunci : PENDAHULUAN Congestive Hea. 01, 80–85.
Indrawati, L., Kiki Deniati, Dinda Nur Fajri Hidayati Bunga, & Erni Kurniasih. (2024). Self Efficacy dalam Komunikasi Terapeutik Perawat dengan Kepatuhan Kemoterapi pada Pasien Kanker di RS Hermina Kota Bekasi. Professional Health Journal, 5(2), 638–644. https://doi.org/10.54832/phj.v5i2.692
Jurnal, J., & Mea, I. (2024). BURNOUT DITINJAU DARI PERSEPSI DUKUNGAN JIMEA | Jurnal Ilmiah MEA ( Manajemen , Ekonomi , dan Akuntansi ). Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 8(2), 770–781.
Kim, J. S., Kim, J., & Gelegjamts, D. (2020). Knowledge, attitude and self-efficacy towards palliative care among nurses in Mongolia: A cross-sectional descriptive study. PLoS ONE, 15(7 July), 1–15. https://doi.org/10.1371/journal.pone.0236390
Luthfiyyah, A., Ekohandito, R. S., Purbaningrum, D., & Masful, M. F. (2025). Peningkatan Skill Komunikasi Terapeutik Perawat kepada Pasien Berpendidikan Rendah Melalui Kegiatan PkM di RS Mitra Keluarga Deltamas. Jurnal Karinov, 8(1), 1–11.
Mahmudah, G. D. R., Sofia, L., & Dwivanani, K. D. (2022). Komunikasi terapeutik tenaga kesehatan dalam meningkatkan kualitas pelayanan. Dunia Komunikasi Prodi Lmu Komunikasi, 10(4), 40–54.
Muhammad Naval, & Tutut Chusniyah. (2025). Scoping Review: Faktor dan Dampak Efikasi Diri pada Tenaga Kesehatan. Flourishing Journal, 5(1), 58–68. https://doi.org/10.17977/um070v5i12025p58-68
Naini, N. F., & Riyanto, S. (2023). The Influence of Perceived Organizational Support and Work-Life Balance on Turnover Intention Through Job Satisfaction. International Journal of Islamic Business and Management Review, 3(2), 183–193. https://doi.org/10.54099/ijibmr.v3i2.814
Nofriadi, N., Dewi, D. R., Demur, N., & Albuni, A. (2021). Komunikasi Terapeutik terhadap Perilaku Caring Perawat. Seminar Prosiding, 4(2), 2622–2256. https://jurnal.upertis.ac.id/index.php/PSKP/article/view/707
Prastyo, T. M., & Stella, S. (2024). Analisis Faktor-Faktor Yang Berhubungan Dengan Tingkat Stres Kerja Pada Perawat Kamar Operasi Rumah Sakit X Di Jakarta Tahun 2023. Jurnal Kesehatan Tambusai, 5(2), 2567–2582.
Rohman, N. F., Imallah, R. N., & Kurniasih, Y. (n.d.). Hubungan Self-Efficacy dengan Burnout pada Perawat di Ruang IGD dan ICU.
Ryanda, N. (2023). Hubungan Penerapan Komunikasi Terapeutik Dengan Kepuasan Pasien Terhadap Pelayanan Kesehatan Gigi Dan Mulut Di Puskesmas Jaya Baru Kota Banda Aceh Tahun 2025. Jurnal Of Global Multidisciplinary, 3(9), 5914–5922. https://journal.institercom-edu.org/index.php/multiple Volume 3 Issue 9 (2025) E-ISSN 2988-7828%0AINSTITERCOM
Salim, R. A., Suri Wardhani, A., Syahidah, R., & Rochman, K. L. (2025). Self Efficacy sebagai Tolak Ukur Kinerja Perawat: Library Research. AL-MUSTAQBAL: Jurnal Agama Islam, 2(2), 72–86. https://doi.org/10.59841/al-mustaqbal.v2i2.139
Sarfika, R., Maisa, E. A., Yuliharni, S., Putri, D. E., Erwina, I., Wenny, B. P., Fatmadona, R., & Novrianda, D. (2020). PENGETAHUAN PERAWAT DALAM CARING PENDAHULUAN Profesi perawat merupakan kombinasi dari pengetahuan , sikap , dan keterampilan yang terwujud dalam bentuk perilaku caring . Perilaku ini dibutuhkan dalam interaksi sosial yang alamiah terbentuk antara perawat . 3(1), 79–87.
Setiawan, A., & Erawan, A. N. (2025). Pengalaman Perawat dalam Melaksanakan Tugas Pokok dan Fungsi di Puskesmas Babakan Sari. 2.
Simamora, R. H. (2020). Pelatihan Komunikasi Efektif untuk Meningkatkan Efikasi diri Perawat dalam Pelaksanaan Identifikasi Pasien. JURNAL ILMIAH KESEHATAN MASYARAKAT : Media Komunikasi Komunitas Kesehatan Masyarakat, 12(1), 49–54. https://doi.org/10.52022/jikm.v12i1.62
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 International Journal Of Health Science

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.




