Pengaruh Kecerdasan Emosi terhadap Kinerja pada Pegawai di Lembaga Pemasyarakatan Kelas IIA Bekasi
DOI:
https://doi.org/10.55606/jebaku.v5i3.5996Keywords:
Correctional Institution, Emotional Intelligence, Employee Performance, Linear Regression, Training and DevelopmentAbstract
This research aims to determine the influence of emotional intelligence on employe performance at Bekasi Class IIA Penitentiary. The background of this research is based on the importance of employes' ability to manage and utilize emotions effectively to support work effectiveness in an environment with high levels of pressure and complexity, such as correctional institutions. This research uses a quantitative approach with a causal associative research design. The population in this study consists of all employes at Bekasi Class IIA Penitentiary, with a sampling technique using saturated sampling, resulting in a total of 106 respondents. The data analysis technique used is simple linear regression analysis, which was preceded by validity, reliability, and normality tests. The research results indicate that emotional intelligence has a positive and significant effect on employe performance. This means that the higher the level of emotional intelligence possessed by employes, the better their performance. The coefficient of determination (R²) indicates that emotional intelligence contributes 53.0% to employe performance, while the remaining percentage is influenced by factors outside the variables studied. Thus, emotional intelligence is an important factor that needs to be developed thru continuous training and coaching, in order to improve overall performance and the quality of correctional services.
Downloads
References
Ardyan, E., Boari, Y., Akhmad, A., Yuliyani, L., Hildawati, H., Suarni, A., … Judijanto, L. (2023). Metode penelitian kualitatif dan kuantitatif: Pendekatan metode kualitatif dan kuantitatif di berbagai bidang. PT Sonpedia Publishing Indonesia.
Dessler, G., & Varrkey, B. (2005). Human resource management (15th ed.). Pearson. Retrieved from http://www.pearsonmylabandmastering.com
Gangguan, M., Di, K., Kelas, R., & Pemalang, I. I. B. (2024). Pendekatan kecerdasan emosional petugas pengamanan dalam mencegah gangguan kamtib di Rutan Kelas IIB Pemalang. Jurnal Teknik Pemasyarakatan, 5(3).
Gede Endra Bratha, W., & Ali, H. (2023). Pengaruh pendidikan, pengalaman kerja dan kecerdasan intelektual terhadap kinerja pegawai. Journal of Comprehensive Science (JCS), 2(11), 1821–1830. https://doi.org/10.59188/jcs.v2i11.544
Goleman, D. (1998). Working with emotional intelligence. Bantam. https://doi.org/10.1002/ltl.40619981008
Haksanggulawan, A., Hajar, I., & Putera, A. (2023). Pengaruh kecerdasan emosional dan kecerdasan intelektual terhadap kinerja pegawai Dinas Perumahan Kawasan Permukiman dan Pertanahan Kabupaten Bombana. Jurnal Ekonomi, Manajemen dan Akuntansi, 1(2), 401–407. https://doi.org/10.572349/neraca.v1i2.163
Katz, D., & Kahn, R. L. (1978). The social psychology of organizations. In Organizational behaviour (Vol. 2, pp. 152–168). Retrieved from www.hrfolks.com
Mishra, P. S., & Mohapatra, A. K. D. (2010). Relevance of emotional intelligence for effective job performance: An empirical study. Vikalpa, 35(1), 53–61. https://doi.org/10.1177/0256090920100104
Muhammad Taufiq Azhari, M. P., Al Fajri Bahri, M. P., Asrul, M. S., Rafida, T., & Juansa, A. (2023). Metode penelitian kuantitatif. PT Sonpedia Publishing Indonesia. Retrieved from https://books.google.co.id/books?id=P7OpEAAAQBAJ
Nurhasanah, N., Jufrizen, J., & Tupti, Z. (2022). Pengaruh etika kerja, budaya organisasi dan beban kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 245–261. https://doi.org/10.36778/jesya.v5i1.618
Paniotova, D., Grobelny, J., & Radke, P. (2021). Emotional intelligence and job performance: A meta-analysis. International Journal of Work Organisation and Emotion, 12(1), 1–22. https://doi.org/10.1504/ijwoe.2021.10037977
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185–211. https://doi.org/10.2190/DUGG-P24E-52WK-6CDG
Sari, P. A., & Pangestuti, N. (2024). Pengaruh kecerdasan emosional terhadap perilaku kerja kontraproduktif pegawai di Lembaga Pemasyarakatan Kelas IIA Sragen. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 7(1), 739–746. https://doi.org/10.54371/jiip.v7i1.3229
Schlaegel, C., Engle, R. L., & Lang, G. (2022). The unique and common effects of emotional intelligence dimensions on job satisfaction and facets of job performance: An exploratory study in three countries. International Journal of Human Resource Management, 33(8), 1562–1605. https://doi.org/10.1080/09585192.2020.1811368
Tang, H., Wang, G., Zheng, J., Luo, L., & Wu, G. (2020). How does the emotional intelligence of project managers affect employees' innovative behaviors and job performance? The moderating role of social network structure hole. SAGE Open, 10(4). https://doi.org/10.1177/2158244020969382
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Ekonomi Bisnis dan Akuntansi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
