MUHAMMAD SYEHAN; ENDANG SILANINGSIH. Strategi Peningkatan Kualitas Pelayanan Ritel Tradisional: Studi Empati, Daya Tanggap, dan Keandalan di Toko Grosir Berkah. Jurnal Riset Manajemen dan Akuntansi, [S. l.], v. 6, n. 1, p. 232–245, 2026. DOI: 10.55606/jurima.v6i1.6638. Disponível em: https://journalshub.org/index.php/jurima/article/view/6638. Acesso em: 10 jun. 2026.