Preliminary Study on Health Students’ Communication Skills and Needs in Patient Education
DOI:
https://doi.org/10.55606/jupensi.v6i1.6932Keywords:
Communication Skills, Nursing Students, Patient Education, Perceived Needs, ReadinessAbstract
Effective communication is a core competency in nursing practice, particularly in patient education, yet many nursing students experience difficulties in developing communication skills that align with clinical expectations. This study aimed to explore communication skills, perceived communication needs, and readiness for communication among undergraduate nursing students. A descriptive cross-sectional design was conducted involving 78 sixth-semester nursing students at STIKES Bethesda Yakkum Yogyakarta. Data were collected using a self-administered questionnaire comprising four sections: demographic characteristics, communication skills, perceived communication needs, and readiness for communication. Data analysis was performed using descriptive statistical methods. The results revealed that most students demonstrated moderate communication skills (52.6%), while nearly one quarter reported low skill levels (24.4%). More than half of the respondents (51.3%) perceived high communication needs, indicating a considerable gap between existing competencies and professional demands. Regarding readiness, half of the students (50.0%) showed moderate readiness to apply communication skills in patient education settings, whereas 26.9% reported low readiness. Overall, the findings indicate a misalignment between communication skills, perceived needs, and readiness among nursing students. In conclusion, although nursing students possess basic communication abilities, targeted and practice-oriented communication training is essential to improve readiness and confidence. Integrating structured communication education into nursing curricula is therefore crucial to better prepare students for effective patient education.
Downloads
References
Al Jamiliyati, N. U., Rizqi, N. A. S., Hayunnisa, R., Eka, S., Farihatul, S., Rochma, S., & Sofia. (2025). Komunikasi efektif dalam keperawatan: Strategi penggunaan bahasa yang sederhana dalam edukasi pasien. KIRANA: Social Science Journal, 2(1), 11–15. https://doi.org/10.61579/kirana.v2i1.275
Ali, A., Naz, S., Rasheed, A., & Jasmin, S. (2024). Attitudes towards learning communication skills among university nursing students. Pakistan Journal of Health Sciences, 5(9), 65–69. https://doi.org/10.54393/pjhs.v5i09.1641
Arnold, E. C., & Boggs, K. U. (2020). Interpersonal relationships: Professional communication skills for nurses (8th ed.). Elsevier.
Cant, R. P., & Cooper, S. J. (2021). Use of simulation-based learning in undergraduate nurse education: An umbrella systematic review. Nurse Education Today, 99, 104736. https://doi.org/10.1016/j.nedt.2021.104736
Dajang, I. N., Bwai, P. N., & Yulian, V. (2025). Effective communication among student nurses and strategies for successful communication: A qualitative study. Jurnal Berita Ilmu Keperawatan, 18(1), 1–9. https://doi.org/10.23917/bik.v18i1.8339
Foronda, C., MacWilliams, B., & McArthur, E. (2016). Interprofessional communication in healthcare: An integrative review. Nurse Education in Practice, 19, 36–40. https://doi.org/10.1016/j.nepr.2016.04.005
Hargie, O. (2021). Skilled interpersonal communication: Research, theory and practice (7th ed.). Routledge.
McCabe, C., & Timmins, F. (2018). Communication skills for nursing practice (2nd ed.). Palgrave Macmillan.
Nugraha, D. F., Zulliati, Z., Tasalim, R., Noval, N., & Rahman, F. (2024). Persepsi kebutuhan pendidikan komunikasi dalam kesehatan. Dinamika Kesehatan: Jurnal Kebidanan dan Keperawatan.
O’Daniel, M., & Rosenstein, A. H. (2022). Professional communication and team collaboration. In R. G. Hughes (Ed.), Patient safety and quality: An evidence-based handbook for nurses. Agency for Healthcare Research and Quality.
Riaz, M., Roger, R., Bashir, S., Javed, K., Charles, R., & Khursheed, U. (2025). Communication skills and emotional intelligence among nursing students on patient outcomes. NURSEARCHER (Journal of Nursing & Midwifery Sciences), 5(1), 67–72. https://doi.org/10.54393/nrs.v5i1.148
Riley, J. B. (2020). Communication in nursing (9th ed.). Elsevier.
Ruslan, R., & Abdullah, S. N. D. (2025). Evaluating communication skills of undergraduate healthcare students in Malaysia. The Journal of Palembang Nursing Studies, 4(1), 9–15. https://doi.org/10.55048/jpns141
Wati, E., Sofyan, W. F., Hijriani, H., & Shiamullaeli, M. (2025). Analisis kebutuhan: Komunikasi terapeutik dalam kurikulum mata kuliah Bahasa Indonesia untuk mahasiswa keperawatan. Jurnal Pendidikan Bahasa dan Sastra Indonesia, 1(3), Article 14. https://doi.org/10.47134/jpbsi.v1i3.1831
World Health Organization. (2021). Global strategic directions for nursing and midwifery 2021–2025. World Health Organization.
Yektiningsih, E., Sari, R. P., & Prasetyo, A. (2025). Nursing students’ perceptions of communication competence and professional identity in the post-pandemic era. Journal of Nursing Education and Practice, 15(2), 45.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Pendidikan dan Sastra Inggris

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
_001.jpg)






